SmartAlp Academy

Privacy Policy — SmartAlp Academy

Effective date: August 20, 2026

  1. General

    This Privacy Policy ("Policy") describes how SmartAlp Academy ("Company", "we") processes personal data of visitors to smartalpacademy.com, our social media pages (including Instagram and Facebook), and any inquiry forms. By using the website or submitting a request via the website, Instagram Direct, or Meta advertising forms, the user agrees to this Policy.

  2. What data we collect

    We may collect the following data, which users provide voluntarily:

    • First and last name
    • Phone number
    • Email address
    • City/region
    • Information shared in correspondence (e.g., Instagram Direct) when answering qualifying questions (child's age, program of interest, etc.)
    • Technical data when visiting the website (IP address, device type, cookies) — for analytics and to ensure the site works correctly

    We do not collect special categories of personal data (health, religion, etc.) and never request bank card details through inquiry forms.

  3. Purpose of processing

    Collected data is used to:

    • Respond to a user's inquiry (consultation, trial class booking, franchise information)
    • Provide requested information about educational programs and services
    • Improve the website and communication quality
    • Measure the performance of advertising campaigns (including Meta/Instagram ads)
  4. Sharing data with third parties

    We do not sell or share personal data with third parties, except:

    • When using Meta services (Facebook, Instagram) to receive inquiries via lead forms and Direct — in this case, processing is also governed by Meta's Privacy Policy (see link below)
    • When required by law (upon an official request from authorized government bodies)

    Meta's Privacy Policy: https://www.facebook.com/privacy/policy/

  5. Data retention

    Data is retained no longer than necessary for the purposes described in Section 3, or until the user withdraws consent. The Company takes reasonable technical and organizational measures to protect data from unauthorized access.

  6. User rights

    Users have the right to:

    • Request information about what data is being processed about them
    • Request correction of inaccurate data
    • Withdraw consent and request deletion of their data

    To exercise these rights, send a request to the email address listed in Section 8.

  7. Cookies

    The website may use cookies for traffic analytics and to ensure proper site functioning. Users can disable cookies in their browser settings, which may limit some site features.

  8. Contact

    For any questions regarding personal data processing, please contact:

  9. Changes to this Policy

    The Company may update this Policy from time to time. The current version is always available at smartalpacademy.com/privacy-policy.